The sizing on our product pages is a translation of the European sizing that is stamped on the bottom of our slippers.

If you think you are in between sizes, we suggest selecting the larger size. 

We ship each pair of Kyrgies individually in an envelope partially made of recycled materials.

Orders are typically shipped one business day after the order has been placed. From time to time, we may get backed up a day or two. Please note that all of our orders are packed and sent by real people in a small warehouse in Northern Virginia.

Your satisfaction is our number one concern. If you are unhappy with your Kyrgies, please let us know.

US Customers

The simplest and easiest way to conduct a return or exchange is to visit https://kyrgies.returnly.com/.

We are happy to exchange you unworn slippers for a different size or color. If you would simply like to return your unworn slippers for a refund, this is the place for that as well. Please note that it is out store policy to only exchange or refund products that were purchases within 60 days of the return. 

IF YOUR ITEM IS DEFECTIVE: Please email us at hello@kyrgies.com with your issue. 

Canadian Customers

Please email us at hello@kyrgies.com with any questions about returns and exchanges. Unfortunately, we cannot pay for your exchange shipping. You will have to send us the Kyrgies in unused condition for a refund and order another pair in the size you'd prefer.